:root{color-scheme:light;--bg: #f7f8fa;--surface: #ffffff;--surface-muted: #f1f4f8;--surface-warm: #fff8ed;--line: #d8dee8;--text: #172033;--muted: #627085;--accent: #176b87;--accent-strong: #0f4d63;--accent-soft: #e7f4f7;--gold: #b98312;--positive: #147a4b;--danger: #b42318;--shadow: 0 16px 42px rgba(23, 32, 51, .08)}*{box-sizing:border-box}body{margin:0;min-width:320px;background:linear-gradient(180deg,#fbfcfd 0%,var(--bg) 260px),var(--bg);color:var(--text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}a{color:inherit;text-decoration:none}.app-shell{display:grid;grid-template-columns:248px minmax(0,1fr);min-height:100vh}.sidebar{border-right:1px solid var(--line);background:#10232c;color:#edf5f7;padding:20px 16px}.brand{display:flex;align-items:center;gap:12px;margin-bottom:28px}.brand-mark{display:grid;width:36px;height:36px;place-items:center;border-radius:8px;background:#f2c94c;color:#10232c;font-weight:800}.brand strong,.brand small{display:block}.brand small{color:#a9c4cc;font-size:12px;margin-top:2px}.nav-list{display:grid;gap:6px}.nav-list a{border-radius:7px;color:#c8d9df;font-size:14px;font-weight:650;padding:10px 12px}.nav-list a:hover,.nav-list a.active{background:#ffffff1a;color:#fff}.main-panel{padding:28px clamp(20px,3vw,38px)}.page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:24px}.header-actions{align-items:center;display:flex;flex:0 0 auto;flex-wrap:wrap;gap:8px;justify-content:flex-end}.page-header p{color:var(--muted);font-size:13px;font-weight:700;letter-spacing:0;margin:0 0 4px;text-transform:uppercase}.page-header h1{font-size:30px;line-height:1.15;margin:0}.status-pill{align-items:center;background:var(--surface);border:1px solid var(--line);border-radius:999px;color:var(--muted);display:inline-flex;flex:0 0 auto;font-size:13px;font-weight:700;gap:8px;padding:8px 12px}.status-pill span{background:var(--muted);border-radius:999px;display:inline-block;height:8px;width:8px}.status-pill.online{color:var(--positive)}.status-pill.online span{background:var(--positive)}.status-pill.offline{color:var(--danger)}.status-pill.offline span{background:var(--danger)}.key-button{background:var(--surface);border:1px solid var(--line);border-radius:7px;color:var(--text);cursor:pointer;font:inherit;font-size:13px;font-weight:800;min-height:36px;padding:8px 11px}.key-button:hover{background:var(--surface-muted)}.metrics-grid{display:grid;gap:14px;grid-template-columns:repeat(3,minmax(0,1fr));margin-bottom:18px}.metric-card,.work-surface,.setting-row{background:var(--surface);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.metric-card{border-top:3px solid var(--accent);min-height:148px;padding:18px}.metric-card:nth-child(2){border-top-color:var(--gold)}.metric-card:nth-child(3){border-top-color:var(--danger)}.metric-card span{color:var(--muted);display:block;font-size:13px;font-weight:700;margin-bottom:12px}.metric-card strong{display:block;font-size:34px;line-height:1;margin-bottom:12px}.metric-card p,.section-heading p,.empty-state p{color:var(--muted);line-height:1.5;margin:0}.work-surface{padding:22px}.ops-gap{margin-top:16px}.section-heading{border-bottom:1px solid var(--line);margin-bottom:18px;padding-bottom:14px}.section-heading h2,.config-panel h3,.list-panel h3{letter-spacing:0}.section-heading h2{font-size:18px;margin:0 0 6px}.checklist{display:grid;gap:10px}.checklist div{align-items:center;display:flex;gap:10px}.checklist span{background:var(--accent);border-radius:4px;display:inline-block;height:14px;width:14px}.status-grid{display:grid;gap:12px;grid-template-columns:repeat(3,minmax(0,1fr))}.status-grid div{background:var(--surface-muted);border:1px solid var(--line);border-radius:8px;min-height:104px;padding:16px}.status-grid div:nth-child(2){background:var(--accent-soft)}.status-grid div:nth-child(3){background:var(--surface-warm)}.status-grid span,.status-grid small,td small{color:var(--muted);display:block}.status-grid span{font-size:13px;font-weight:700;margin-bottom:10px}.status-grid strong{display:block;font-size:28px;line-height:1;margin-bottom:10px}.empty-state{background:var(--surface-muted);border:1px dashed var(--line);border-radius:8px;padding:22px}.empty-state strong{display:block;margin-bottom:6px}.settings-grid{display:grid;gap:10px}.setting-row{align-items:center;display:flex;justify-content:space-between;gap:16px;padding:16px}.setting-row span{color:var(--muted);text-align:right}.toolbar{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:14px}.toolbar input,.toolbar select{background:#fff;border:1px solid var(--line);border-radius:7px;color:var(--text);font:inherit;min-height:42px;padding:9px 11px}.toolbar input{flex:1 1 260px;min-width:0}.toolbar select{flex:0 0 180px}.action-button{background:var(--accent);border:1px solid var(--accent-strong);border-radius:7px;color:#fff;cursor:pointer;font:inherit;font-weight:800;min-height:42px;padding:9px 13px}.action-button:disabled{background:#cbd5df;border-color:#b7c3cf;cursor:default}.action-button:hover{background:var(--accent-strong)}.config-grid{display:grid;gap:12px;grid-template-columns:repeat(3,minmax(0,1fr));margin-bottom:16px}.training-grid{display:grid;gap:12px;grid-template-columns:minmax(280px,1.2fr) repeat(2,minmax(220px,.9fr));margin-bottom:16px}.import-panel{margin-bottom:14px}.import-panel textarea{min-height:160px}.compact-toolbar{align-items:center;margin-bottom:0}.config-panel,.list-panel{background:var(--surface-muted);border:1px solid var(--line);border-radius:8px;padding:14px}.config-panel{display:grid;gap:10px}.config-panel h3,.list-panel h3{font-size:15px;margin:0 0 4px}.config-panel label{color:var(--muted);display:grid;font-size:13px;font-weight:700;gap:6px}.config-panel input,.config-panel select,.config-panel textarea{background:#fff;border:1px solid var(--line);border-radius:7px;color:var(--text);font:inherit;min-height:40px;padding:9px 10px;width:100%}.config-panel textarea{min-height:96px;resize:vertical}.check-row{align-items:center;display:flex!important;flex-direction:row}.check-row input{min-height:auto;width:auto}.split-grid{display:grid;gap:12px;grid-template-columns:repeat(2,minmax(0,1fr))}.record-list{display:grid;gap:10px}.record-list article{background:#fff;border:1px solid var(--line);border-radius:8px;padding:12px}.record-list.compact article{padding:10px}.record-list strong,.record-list small{display:block}.record-list small{color:var(--muted);margin-top:4px}.record-list p{line-height:1.45;margin:10px 0 0;overflow-wrap:anywhere}.table-wrap{border:1px solid var(--line);border-radius:8px;overflow-x:auto}table{border-collapse:collapse;min-width:760px;width:100%}th,td{border-bottom:1px solid var(--line);padding:13px 14px;text-align:left;vertical-align:top}th{background:var(--surface-muted);color:var(--muted);font-size:12px;text-transform:uppercase}tr:last-child td{border-bottom:0}td strong{display:block;margin-bottom:4px}.muted{color:var(--muted)}.text-cell{max-width:360px;overflow-wrap:anywhere}.badge{background:#edf1f5;border:1px solid var(--line);border-radius:999px;color:var(--muted);display:inline-flex;font-size:12px;font-weight:800;line-height:1;margin:0 4px 4px 0;padding:6px 8px;text-transform:uppercase}.badge.good{background:#e7f4ee;border-color:#b9dfce;color:var(--positive)}.badge.warn{background:#fff7df;border-color:#edd58a;color:#7a5b00}.badge.hot{background:#fff0ed;border-color:#f4c0b8;color:var(--danger)}.badge.neutral{background:var(--accent-soft);border-color:#badce5;color:var(--accent-strong)}.inbox-grid{display:grid;gap:14px;grid-template-columns:minmax(260px,360px) minmax(0,1fr)}.conversation-list{border:1px solid var(--line);border-radius:8px;display:grid;max-height:620px;overflow:auto}.conversation-list button{background:#fff;border:0;border-bottom:1px solid var(--line);color:var(--text);cursor:pointer;font:inherit;min-height:112px;padding:13px;text-align:left}.conversation-list button:last-child{border-bottom:0}.conversation-list button:hover,.conversation-list button.active{background:var(--surface-muted)}.conversation-list button:disabled{color:var(--muted);cursor:default}.conversation-list strong,.conversation-list span,.conversation-list small,.conversation-list em{display:block}.conversation-list span,.conversation-list em{color:var(--muted);font-size:12px;font-style:normal}.conversation-list small{color:var(--text);line-height:1.35;margin:8px 0;overflow-wrap:anywhere}.message-panel{border:1px solid var(--line);border-radius:8px;min-width:0}.message-panel-header{align-items:center;background:var(--surface-muted);border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:12px;min-height:52px;padding:14px}.summary-strip{background:var(--surface-warm);border-bottom:1px solid #efd9ae;display:grid;gap:4px;padding:12px 14px}.summary-strip strong,.summary-strip span{display:block}.summary-strip span{color:var(--muted);font-size:13px;line-height:1.4}.message-panel-header strong,.message-panel-header span{display:block}.message-panel-header span{color:var(--muted);font-size:13px}.thread-actions{display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end}.thread-actions button{background:#fff;border:1px solid var(--line);border-radius:7px;color:var(--text);cursor:pointer;font:inherit;font-size:12px;font-weight:800;min-height:34px;padding:6px 9px}.thread-actions button:disabled{color:var(--muted);cursor:default}.message-thread{display:grid;gap:12px;max-height:568px;overflow:auto;padding:14px}.reply-composer{border-top:1px solid var(--line);display:grid;gap:10px;grid-template-columns:minmax(0,1fr) auto;padding:14px}.reply-composer textarea{border:1px solid var(--line);border-radius:7px;color:var(--text);font:inherit;min-height:54px;padding:9px 10px;resize:vertical}.message{border:1px solid var(--line);border-radius:8px;max-width:76%;padding:12px}.message.inbound{justify-self:start}.message.outbound{background:#eef6f8;border-color:#b9d9e2;justify-self:end}.message header,.message footer{color:var(--muted);font-size:12px}.message header{display:flex;justify-content:space-between;gap:12px}.message p{line-height:1.45;margin:8px 0;overflow-wrap:anywhere}@media(max-width:820px){.app-shell{grid-template-columns:1fr}.sidebar{border-bottom:1px solid rgba(255,255,255,.14);border-right:0}.nav-list{grid-template-columns:repeat(2,minmax(0,1fr))}.main-panel{padding:20px}.page-header,.setting-row{align-items:stretch;flex-direction:column}.setting-row span{text-align:left}.metrics-grid,.status-grid,.inbox-grid,.config-grid,.training-grid,.split-grid{grid-template-columns:1fr}.toolbar{flex-direction:column}.toolbar select{flex-basis:auto}.message{max-width:100%}.message-panel-header,.reply-composer{align-items:stretch;grid-template-columns:1fr}.message-panel-header{flex-direction:column}.thread-actions{justify-content:flex-start}}